Disconnect and reconnect

If you ever run into issues with PixieBooks, the first thing we recommend is disconnecting your phone number and organisation, then reconnecting them. This simple step often resolves minor bugs or syncing errors.

Your Xero connection can be managed through the PixieBooks dashboard. Here, you can disconnect or connect Xero from PixieBooks.

• Select Disconnect to stop syncing.
• Select Reconnect Xero to switch organisations.

If you need any further assistance, please let us know by messaging [email protected].